Shipping & Delivery Policy
Last Updated: November 2, 2025
Thank you for purchasing from Equal Study.
Since our products are digital in nature (online courses, PDFs, study materials, and mock tests), there is no physical shipping involved.
Please read the following policy carefully to understand how our digital products are delivered.
1. Delivery Method
All products purchased on [equalstudy.in] are delivered digitally.
Once your payment is successfully processed, you will receive:
- Instant access to your purchased course or study material through your Equal Study account.
- A confirmation email containing your order details and access instructions.
If you don’t receive your access details within 30 minutes of purchase, please check your Spam/Junk folder or contact our support team.
2. Delivery Time
⏱️ Instant Access:
Most digital courses and materials are delivered immediately after successful payment.
In rare cases (due to server delay, payment gateway verification, or technical issues), access may take up to 24 hours.
3. No Physical Shipping
We do not ship any physical products such as books, DVDs, or printed materials.
All content is accessed online or through digital download links provided via our platform.
4. Failed or Delayed Delivery
If you experience any delay or are unable to access your purchased content:
- Email us at support@equalstudy.in
- Mention your Order ID / Payment Transaction ID
- Our team will verify and restore access within 24 business hours.
5. Incorrect Email or Account Details
Please ensure that your email address and account details are correct before completing the purchase.
Equal Study is not responsible for failed deliveries due to incorrect or incomplete information provided by the user.
6. Technical Issues
If you face any technical issue (e.g., video not loading, material not opening), our technical support team will assist you promptly.
We are committed to ensuring that you get smooth and uninterrupted access to your learning materials.